Automating Service Management: Decision Making for the Digital Age
Leveraging extensive EMA research, this webinar will dig deeply into the intersections of automation, self-service, social IT and analytics to see how these technologies can interact to transform not only IT service management (ITSM) teams but also end-user and broader IT productivity.
Join Dennis Drogseth, vice president of research at leading IT analyst firm Enterprise Management Associates (EMA), and Roy Ritthaler, vice president of product marketing at Micro Focus, to discover how ITSM teams can become hubs of innovation. In doing so, service management teams can help to improve and empower both IT and business performance.
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Please note that this event is sponsored by Micro Focus and by registering for this event you are opting into Micro Focus’ email list.