If you thought that the “war room” was a thing of the past—it turns out, you’re wrong. The digital war room is on the rise. It’s growing in both size and relevance, including critical support for DevOps and growing support for areas such as SecOps and IoT. It may be proactive, solving incidents before they impact business outcomes, or reactive—responding to customer complaints—or, in most cases, a mixture of both. But it’s not going away.
Join Dennis Drogseth, VP of Research at leading IT analyst firm Enterprise Management Associates (EMA) for a research-based webinar that will cover:
Dennis joined Enterprise Management Associates in 1998 and currently manages the New Hampshire office. He has been a driving force in establishing EMA's New England presence. Dennis brings several years of experience in various aspects of marketing and business planning for service management solutions. He supports EMA through leadership in IT Service Management (ITSM), CMDB systems, as well as megatrends like advanced operations analytics, cross-domain automation systems, IT-to-business alignment, and service-centric financial optimization. Dennis also works over several practice areas to promote dialogue across critical areas of technology and market interdependencies. Dennis also helped to build the network management practice area at EMA.