Applying Generative AI to IT Operations 

ON-DEMAND WEBINAR 

Generative AI, a subcategory of artificial intelligence that specializes in creating new content and insights in response to prompts from human users, has a variety of use cases. Anyone from high school students in search of ghostwritten term papers to film producers looking to add digital extras to a scene can leverage the technology. In the world of IT operations, generative AI can produce technical content, summarize complex information, and perform automated tasks. 

Based on a survey of 151 IT professionals who have first-hand experience with applying generative AI to IT management tasks, Enterprise Management Associates (EMA) has published new market research that examines the opportunities and challenges that IT organizations are experiencing with the technology. According to this new research, 95% of respondents believe that generative AI can make IT personnel more productive.

Join EMA Vice President of Research Shamus McGillicuddy for a webinar that will highlight key findings from the report “Applying Generative AI to IT Operations.” His presentation will reveal how this productivity boost can be achieved, by exploring:

• How IT professionals are using general-purpose generative AI tools like ChatGPT
• What value IT vendors can offer customers by adding generative AI to their solutions
• What security risks are IT professionals concerned about with the technology and what policies they applying to ensure safe usage