ITSM—the untapped game-changer for midsize orgs 

ON-DEMAND WEBINAR

As a midsize organization, you are held to the same expectations as your larger competitors when it comes to delivering great service experiences. But how can you achieve your supersize goals with midsize budgets?
The answer is IT service management (ITSM) modernization, including generative AI.

In this live webinar, you will discover how to improve user experiences, boost IT efficiency, and drive business growth with modern ITSM. The good news? When midsize organizations modernize their ITSM, they realize bigger benefits than their global giant counterparts. 

Key insights:

  • Global forces—positive and adverse—impacting midsize organizations
  • Top challenges to delivering high-quality services and effective strategies to overcome them
  • The research-based case for ITSM modernization and practical ways to get started

WEBINAR REGISTRATION

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WEBINAR SPEAKERS

Valerie O'Connell, Research Director, IT Service and Business Management, EMA


Valerie O'Connell
Research Director 
EMA

Travis Greene, Sr. Director of ITOM Product Marketing, OpenText

Travis Greene
Sr. Director of ITOM Product Marketing
OpenText