Modern ITAM in the Digitally-Transformed Enterprise


Sixty-five percent of organizations now hold IT responsible for the business impact of its investments according to new field research from leading IT research firm Enterprise Management Associates (EMA). The scope and pace of change means that modern IT teams can’t rely on IT asset management (ITAM) approaches and tools designed for less complex times:

  • 4 out of 5 organizations actively plan to change their ITAM systems in the next 12 to18 months.
  • Most ITAM teams have already upgraded their systems and made organizational changes.
  • ITAM is growing in importance and influence for 62% of organizations.

EMA conducted in-depth research with a global panel of IT leaders to explore the changing requirements and roles of IT asset management in digitally transforming enterprises. Join EMA Research Director Valerie O’Connell as she reviews the research findings, including:

  • ITAM accuracy, quality of IT service, and budget
  • Changing roles and organizational status of ITAM teams
  • Highest business impact uses of ITAM information
  • Security and ITAM
  • The employee experience connection
  • FinOps and ITAM: friends or foes?
  • New asset types and uses reshaping ITAM
  • Intelligent automation and technology advances



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valerie oconnell

Valerie O’Connell
Research Director