Modernize NetOps with Business-Aware Network Monitoring 


Too many network managers are fighting losing battles. Since 2016, the number of enterprise NetOps teams that are fully successful has dropped from 49% to 27%, according to Enterprise Management Associates (EMA) research. Understaffed and equipped with outdated tools, these teams struggle against increased complexity brought on by multi-cloud architecture, hybrid work, IoT, and more. EMA has found that NetOps teams do better when they have tools that deliver meaningful, actionable insights about their business services. Unfortunately, many IT organizations have failed to implement such solutions.

In this webinar, EMA and network solutions provider FirstWave will identify why NetOps teams are failing and how a monitoring solution with a service-centric view of the network can turn things around. Join EMA Vice President of Research Shamus McGillicuddy and FirstWave Chief Architect Keith Sinclair to learn:

  • Why your NetOps peers are struggling to deliver stable network services
  • What best-in-class NetOps teams are doing differently
  • The best approach to modernizing NetOps tools for increased success


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Shamus McGillicuddy, Vice President of Research, Network Management, EMA

Shamus McGillicuddy
VP of Research 

FirstWave Chief Architect Keith Sinclair

Keith Sinclair
Chief Architect